| Course | |||||
|---|---|---|---|---|---|
 | $5.00 Retail Applied Do you always remember to put the customer first? You want to do a great job, but there’s a lot to remember in retail. And you’ll probably face unexpected situations with customers you haven’t been trained for. But if you have a “customer... | ||||
 | $5.00 Retail Applied Do you ever feel lost or even embarrassed when customers ask about a competitor or a new product and you simply don’t know the answer? If you’re confused about your industry, you can’t give your customers the excellent service they expect.... | ||||
 | $5.00 Retail Applied How do you feel about giving people your personal data? Y’know, your name, your favorite shoe brand? You might be protective over your data, or you might feel fine about giving it away. In online retail, you have a lot of power over your... | ||||
 | $5.00 Retail Applied Sometimes, a problem comes up and you don’t know how to solve it. So, you let someone else fix it, or at least ask for their help. But what if that’s not an option? Perhaps a customer approaches you with a particular issue you’ve never come... | ||||
 | $5.00 Retail Applied We’ve all had a complaint about a product or service – even if we didn’t raise it with anyone. But how frustrating would it be if you did raise it with the company (or individual) and no one took ownership? It’s unlikely to be resolved,... | ||||
 | $5.00 Retail Applied Self-service checkouts are amazing pieces of technology, but we’ve all heard those dreaded words: “Unexpected item in bagging area.” Luckily, technology has improved over the years since they were introduced, so using them has become a lot... |
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