The thought of talking to employees about underperformance of any kind can be daunting. After all, nobody wants to feel like the bad guy. But performance issues can’t be ignored. If they aren’t addressed, they can undermine the business’s overall performance. And crucially, if performance issues aren’t discussed openly, employees who aren’t hitting the mark miss the chance to improve and fully contribute.

Employees are valuable. They deserve the opportunity to improve. Approaching performance management conversations in the spirit of collaboration is helpful for everyone. And learning how to open a dialogue about performance means nobody has to be the bad guy.

By the end of this course, you’ll be able to:

• Recognize how to open a dialogue about performance issues
• Understand how to communicate with employees who don’t think there’s an issue with their performance, as well as those that do
• Choose suitable actions during the conversation that you can follow up on as the employee progresses

Why take this course?

Addressing underperformance doesn’t need to be stressful. It can be the 1st step toward setting a valuable employee up to succeed in their role. Anyone who oversees teams of any size needs to be able to have open discussions about performance. This course will help you to make sure those conversations are helpful and constructive for everyone involved.

10 mins | SCORM | Development Plan