Emotional Intelligence

What is EQ? (EI001)

Have you ever empathized with a friend who was going through a tough time? Then you’ve probably used your EQ. EQ refers to emotional intelligence. We need emotional intelligence to recognize and manage emotions - not just in ourselves, but in others, too. It’s a handy skill to have when you need to deal with other people.

The good news is that you can always develop and improve your EQ. When you have a better understanding of your emotions, and the emotions of those around you, you can make better decisions and handle more challenging situations. By reflecting on your own EQ, you can make a start on developing it.

By the end of this course, you’ll be able to:

• Distinguish between EQ, IQ, and personality
• Recognize the characteristics and benefits of EQ
• Carry out a self-reflection task to discover your own EQ

Why take this course?

Anyone who wants to improve their emotional intelligence will benefit from taking this course. You’ll learn what emotional intelligence is, the benefits of improved EQ, and some reflection skills to help you discover your own EQ.

10 mins | SCORM | Development Plan

  • What is EQ?
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever