You’ve heard the phrase, “Rules are made to be broken,” right? And sometimes it’s okay to bend the rules a little. Like having a cheat day when you’re on a diet, or staying up to binge-watch your favorite show, even though you’ve got an early start the next morning. You might feel a little guilty, but bending those rules isn’t likely to have serious consequences.

But in retail, as in any industry, not sticking to company rules and policies could be much more serious for both you, and the business you work for. So, procedures are put in place to help everyone understand, and follow, company rules.

By the end of this course, you’ll be able to:

• Identify different types of retail policies and procedures
• Recognize the benefits of following procedures
• Explain how to ensure you follow the correct retail procedures

Why take this course?

Whether you’re a retail assistant looking to progress, or a new retail manager or executive, this course will be beneficial to you. It’ll examine types of retail procedures you might be expected to follow, explore the benefits of following them, and explain how you can be sure you’ll follow the correct procedures at all times.

10 mins | SCORM | Takeaway Tasks